You can call at +1-800-611-0964
to contact the AEP regarding payment issues.
AEP has provided many payment options, you can choose the payment option as per your convenience. The various payment methods are:Online Payment:
You can pay your bills online
by logging into your account. Through online payment, you can also view previous transactions and pay bills.Automatic Payments:
You can also pay your bills through Auto pay option. To make auto payments, you have to first register your bank account with your AEP account.Pay By Phone:
AEP Ohio partners with Bill Matrix for immediate payments by phone. You can call at +1-800-611-0964
to make payments through phone. You can Pay by credit, debit, some ATM cards or e-check over phone.Pay By Mail:
You can send your payments through mail at AEP Ohio
PO BOX 371496, PITTSBURGH, PA 15250-7496Overnight Payments:
American Electric Power, Attention: 371496, 500 ROSS ST 154-0470, PITTSBURGH, PA 15262-0001.Pay in Person/Payment Center:
You can also pay your bills by visiting the payment center nearest your area. To find your nearest payment center
, you can visit the payment center page and enter your area zip code and select radius to find the nearest payment center.Tulsa:
If you are living in Tulsa, you can use the above mentioned payment methods to pay your AEP bills. You can also call at +1-800-611-0964
to pay over phone.Matrix:
To make one time one time payments, you can use the Bill Matrix. For payments through Bill Matrix you can use credit, debit, and some ATM cards.