AEP BillMatrix: Ohio, PSO, WV & Indiana Phone Number

AEP BillMatrix

Phone: You can call at +1-800-611-0964 for assistance regarding the billing and payment issues.
AEP BillMatrix is a partnered platform of AEP (American Electric Power) that is used for one time bill payment by the consumers. AEP BillMatrix allows customers to make payment through online or via phone.
Online Payment: Customers can pay their bills through online by making login into their accounts.
Automatic Payments: Customers can also make use of auto pay option of AEP (American Electric Power) by registering their bank account with the AEP account.
Pay By Mail: To send your checks or drafts for bill payment, follow the address AEP Ohio, PO BOX 371496, PITTSBURGH, PA 15250-7496
Overnight Payments: For overnight payments, forward at American Electric Power, Attention: 371496, 500 ROSS ST 154-0470, PITTSBURGH, PA 15262-0001.
Pay in Person (Payment Centers): To locate nearby payment center of AEP (American Electric Power), follow the given link page.

Pay By Phone (PSO)

Call at +1-800-611-0964 or +1-888-216-3523 to make payments through phone. You can use your credit, discover, debit cards, etc


How To Contact AEP (American Electric Power) Customer Service Support Department?


Text Message: Customers can send their general questions through the contact us page.
Main Helpline: Dial +1-800-672-2231 to contact AEP (American Electric Power) about the payment related issues.
Email Service Support: To put forth an email to AEP (American Electric Power) fill out the online email us form .
Toll Free (800 & 1800 Number): Call at +1-800-672-2231 to contact AEP (American Electric Power) for outage issues.
Answered Queries: AEP (American Electric Power) has provided replied answers for multiple questions regarding the online payment, billing terms, outages, new connections, etc.
Service Hours: 24 hours 7 days a week.
Mailing Address(Corporate Office): 1 Riverside Plaza, Columbus, OH, USA, 43215-2372
Driving Directions: To see the driving directions of AEP (American Electric Power) from your area.
AEP Multiple Locations Near You: To get multiple locations of AEP (American Electric Power) in your nearest locality, follow the link page.
Emergency: +614-716-1000 or 911
Technical Support: Call at +1-800-277-2177 in order to sort out the technical issues.
Fax Number of AEP (American Electric Power): +1 866-996-3782
24 Hour Helpline for AEP (American Electric Power): Dial +1-800-611-0964

Mobile App Service Support

App Help: AEP (American Electric Power) provides mobile app for the billing and payment purposes.

Dialing Tips

How to Dial: Consumers can use any communication device for dialing the given number +1-800-672-2231 and get support regarding the energy issues.

WV (West Virginia) & Indiana

WV (West Virginia): +1-800-982-4237
Customers from West Virginia can forward their bill payment issues through the contact us page or call at above number.

Indiana: +1-800-311-4634
Customers of Indiana can send their questions through the contact us form or call at the given number for billing purposes and payment issues.
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