AEP Virginia: Bill Pay, Outage Phone Numbers For Customer Service

The General Phone Number of AEP Virginia

Phone:+1-800-956-4237
AEP(Appalachian Power) is an electric utility company based in United States. It is responsible for delivering electricity to nearly five million customers in eleven states across the United States. The corporation is counted among the largest generators of electricity of the nation that has 38,000 megawatts of generating capacity. Largest electricity transmission system is also operated by the corporation. The company has been serving to customers since 1906 and is headquartered at Columbus, Ohio, U.S.A. The corporation is merged into seven major geographic local operating corporations.


How to Avail AEP Virginia Customer Service

Via Email Form: Comment can be left and questions can be asked via the Email Form.
Contact Us Page: Multiple queries can be solved at contact us page.
Call Us: Any problem can be reported by calling at +1-800-956-4237
Email Support: Questions can be asked to AEP about the services via this email address:jmoray@aep.com.
Live Chat Service: AEP Virginia has not offered live chat service.
Service Hours: Monday through Friday, 07:00 - 11:00 pm and weekends: 08:00 am - 05:00 pm.

Contact for Bill Pay and Outage

Contact Bill Pay: +1-800-611-0964
AEP Virginia offers several ways for bill payments. Customers can pay their bills using credit, debit, and other ATM cards. They are also allowed to pay bills at payment locations. If you have queries regarding the bill payment, the above number needs to be used for connecting with the officials for assistance.
Contact for Outage:+1-800-956-4237
AEP Virginia has employed skilled employees that helps people to get rid of outage problems. All inquiries at AEP Virginia are monitored 24/7 hours with the automated system. Outage can be reported online or by contacting the department at the above mentioned number.

Location and Service Phone Numbers of AEP Virginia

  • For Roanoke: +1(800) 956-4237
  • For West Virginia:+1-800-982-4237
  • For Power:+1(800) 982-4237
  • For Charleston:+1-800-982-4237
  • For Abingdon:+1-800-967-4237
  • For BillMatrix:+1-800-611-0964
  • For Bedford:+1(800) 956-4237
  • For Christiansburg:+1(800) 956-4237
  • For Huntington:+1-800-982-4237
  • For Martinsville:+1(276) 403-5146
  • For Wytheville:+1(276) 228-2718
  • For Pulaski:+1(276) 228-2718
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