Aetna Kentucky: Provider, Better Health, Lexington, Insurance, Medicaid Phone Numbers For Customer Service

How to Contact Aetna Kentucky Customer Service Department?

Contact Us: You can avail the customer service support via the contact us page.
Helpline Number: Customers can also contact Aetna Kentucky toll-free number at +1-855-300-5528.
Email Service Support: Email service support is not available. However, you can use the email form mentioned on the "Contact us" page.
Chat Service Support: Aetna Kentucky has currently no chat service available. Customers can communicate with the representatives via the toll free number at +1-855-300-5528.
Frequently Asked Questions: Go through the FAQ page of Aetna Better Health of Kentucky for most answered questions regarding the products and services.
Service Hours: Monday - Friday: 7 am - 7 pm.
Office Address:
9900 Corporate Campus Drive, Suite 1000)
Louisville, KY 40223.
Mail Paper Claims To
P O Box 65195
Phoenix, AZ 85082.

How to Become A Member?
To become a member, follow the below steps:
  • Visit the official website "www.aetnabetterhealth.com/kentucky".
  • Go to bottom and click the option "Become A Member".
  • Then click on "Click to Apply".
  • You need to click the option "Let's Get Started".
  • Then choose one option, sign into your account and follow the instructions to become a member.

How to Report Medicaid Fraud?
To report Medicaid fraud, follow the below steps:
  • Visit the official website "www.aetnabetterhealth.com/kentucky".
  • Then click the option "Fraud & Abuse" at the left side bottom.
  • Click the option "Reporting Medicaid Fraud".
  • Submit the form to report the Medicaid form.
  • You can also call this helpline number 1-800-372-2970 for reporting fraud.

What Services are Offered By Disease and Care Management Programs?
The services offered by Disease and Care Management programs are given below:
  • Provides informational newsletter that renders updates on your condition.
  • Furnishes details regarding health fairs events.
  • Offers educational material that helps you to get knowledge about the medications.

Aetna Better Health of Kentucky Phone Numbers

Provider
+1-800-937-6824

Better Health
+(502) 622-7577

Lexington
+1-888-422-2128

Insurance
+(606) 324-4090

Medicaid
+(502) 622-7577

Dental
+(502) 622-7577

Louisville
+(502) 622-7577

Office
+(502) 622-7577
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