How to Contact Aetna Member Services?General Helpline:
Aetna Member Services is one of the services offered by Aetna healthcare company. You can contact the above-mentioned number for getting queries related to the services offered by them like getting a membership, health plans, insurance plans, voluntary benefits, etcContact Us:
To get support from Aetna Member Services regarding the issues of membership log in, apply for membership, finding doctor, etc through the Contact Us
Aetna Member Services has not provided any email support.Live Chat:
Aetna Member Services has not been providing any live chat assistance.Common Answers:
Aetna Member Services has provided Solutions For Multiple Queries
related to member service hours, getting new ID card change name and address, sending claim form, etc.Florida:
For general inquiries and service, customers from Florida can contact on this number 1-800-872-3862
In order to apply for the Medicare service of the company, you can use this number 1-855-335-1407
Log In Services
If you wish to be an Atena member then click on this link Click here
for log in.
After clicking on this link "Atena's Secure Member Login" page will appear on your screen.
Enter your username followed by the password.
Then click on"Secure Login" in this way you can avail the opportunity for login in Atena member service.
How Can a Family Member Be Added or Deleted
During the period of annual open enrollment, you can add or delete the family member. They will accept the enrollments within 31 days after the proper documents submitted to them from the eligible members.
Documents which need to be submitted are as follows:
- An employee's marriage or divorce certificate.
- Death of an employee's spouse or dependent certificate.
- The birth certificate, adoption or proposed adoption of a child by an employee.
- If any change in full time or part time employment services by an employee or employees spouse.
- Unpaid leave taken by an employee or employee's spouse for any absence.
- Health coverage change of an employee or employee's spouse.
Customer Service Numbers of Aetna MembersGeneral Inquiry Number Of Aetna Members
1-800-872-3862 (For Texas)Call For Insurance
Essential Phone Numbers of Aetna Members
For Better Health
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