Air New Zealand: Reservations, Cargo, Lax, Head Office Phone Numbers For Customer Service

Contact Air New Zealand Customer Service

Phone: 0800 737 000
The given helpline is meant to assist passengers regarding traveling and ticketing. The airline offers assistance regarding cargo, baggage and other services.
Mailing Address: The registered mailing address of the airline carrier is Air New Zealand contact center
Private Bag 93537 Takapuna North Shore City 0740.
Reservations: Passengers can call at 0800 737 000 for reservations and booking related issues.

How to Check In Air New Zealand

Passengers can avail online check-in facilities that provide access to print boarding passes or download the e-passes via the Air New Zealand mobile app. Follow the below instructions for Check in.
  • Enter your booking reference number.
  • Then type your family name.
  • Next step is to click on "Continue"
  • For this entire process of check in facility, you need to visit this Link.

What Does Checked Bag Refer To?
Checked baggage is luggage which can not be accessed by onboard passengers during the flight. This type of luggage is passed on to an airline or train for transportation in an aircraft.

Medical Clearance Required.
Passengers may require special permission in case of any medical complication. The airline assures safety to all passengers by restricting travel services to passengers who are suffering from any viral illnesses.

Cancellation of Booking

  • Online cancellation can be done till departure for business class.
  • Online Cancellation can take place for domestic New Zealand fares.
  • To and Fro booking must be cancelled.
  • Cancellation fees will be charged if cancel the flight and the refunded money will be credited into your desired account.
  • If the booking contains more then one traveler then the flights of all travelers can be cancelled if you wish to do so.
  • For cancellation of booking you need to visit here Link.

Customer Service Numbers Of Air New Zealand

For Australia
+61 (0)2 8248 0030

00 64 9-357 3000

For UK
0800 028 4149

Canada Number
(416) 622-9450

For International
0800 737 000

For Cargo
0800 737 737

For Singapore
800-852 3380

Head Office Number
+64 800 737 000


Flight Confirmation Number

For Flight Change
0800 737 000

For Baggage
+64 (0)9 357 3000

+1 866-351-9528

+61 7 3334 2036

Cargo Auckland
+64 800 747 777

Christchurch Airport
+64 3-374 7000

+1 800-262-1234

For Honolulu
+1 808-836-1760

+64 3-218 9070

For Koru Club
+64 9-256 3808
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