Alabama Power: Billmatrix, Business, Residential, Outage, Phenix City, HR, Hours, Location Phone Numbers For Customer Service

What is the Alabama Power Company Phone Number?

Phone: +1-888-430-5787
Alabama Power is an electricity utility company that provides electricity to residential and commercial consumers across the state of Alabama. The company has a well-established transmission network to render services. The electricity company operates generation plants in various cities. Alabama Power offers services under monthly plans and provides energy conservation tips also. The toll-free number given is meant to seek help related to electricity rates, plans, services, billing, and payments. You can also report your outage problems and other issues. The support team also assists in case of an emergency.


How to Contact Alabama Power Customer Service Department?

Contact US: The company enables you to submit a contact from to avail support from the customer service department.
General Helpline: For direct assistance call at 1-888-430-5787. The service live remains available Monday to Friday, from 7am until 6pm.
Mailing and Bill Payment Address: Send your postal mails and bills at Alabama Power PO Box 242 Birmingham, AL 35292.
Email and Live Chat: The electricity company provides online means to contact and ask for help. You are empowered to send an online email request or use chat service to communicate with a representative. To avail, the support services click on email & chat support.
Service Hours: Monday through Friday from 07:00 am to 06:00 pm.
Locations: To locate offices of Alabama Power Company, follow the given link page.

Billmatrix Service and Business Plans

Billmatrix Service Number: +1-800-835-2702
Billmatrix is a bill payment related service of the company, you can connect with the service by calling at the mentioned number. The service offers assistance about payment receipt, verifying payment, paying bills through bank or credit card.

Business Plans Number: +1-888-430-5787
If you have any query about the business plans of the electric company, use of the presented toll-free number. The company provides electricity to business houses, commercial establishments, and industrial areas also.

Residential Support and Outage-Related Issues

Residential Support Number: +1-800-245-2244
The company renders residential plans also to domestic consumers also. The helpline number allows to avail assistance regarding monthly bills, power consumption, energy saving tips, bill, and payment service.

Outage Phone: +1-800-888-2726
The toll-free number remains active 24*7 to attend calls regarding power outage. Call the service representative to report the issue and seek immediate support to resolve the problem.

Alabama Power Important Phone Numbers

Services/LocationsPhone Number
Phenix City Al+1 800-613-9333
Tuscaloosa+1 800-613-9333
Human Resources1-888-430-5787
Dam Generation Schedule1-888-430-5787
Billing1-888-430-5787
Gadsden AL+1 800-613-9333
Auburn AL+1 800-613-9333
Alexander City+1 800-613-9333
Ashford+1 800-613-9333
Aliceville+1 800-245-2244
Anniston+1 256-237-9448
Abbeville+1 800-613-9333
Birmingham Office+1 800-245-2244
Mobile AL1-888-430-5787
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