AOL: Phone Number, Technical Support, Customer Service, Billing, Gold

AOL(American Online)

AOL(American Online) is a global web portal and online service provider company headquartered at 770 Broadway, New York City, United States. The main purpose of this company is to simplify the issues related to Internet for consumers and creators by providing a best online platform. The main products and service areas of the Company are advertising, online desktop assistance, etc. The said company has multiple branches in the world and has covered the entire market of the United States.
Phone Number: For any assistance regarding services and products of AOL, you are requested to speak with the concerned representative of the Company at +1-800-827-6364.

How to Contact AOL Customer Service Department?

Contact us: Go through contact us page of AOL to get assistance regarding the contact details of the said company.
Email Service Support: To contact the AOL through email, you need to sign in to your account.
Live Chat: AOL has provided live chat assistance for paid members.
Answered Queries: AOL has provided solution for multiple queries like access AOL internationally, password change, features, etc.
Service Hours
  • Customer Representative: 24 hours a day, 7 days a week.
  • Live Chat: Everyday 8:00 AM to 1:00 AM.

Mailing Address(Corporate Office): 770 Broadway, New York City, United States.
Driving Directions: Find driving directions for AOL main office.

Technical Support

The technical support team of the Company is available all the time to take queries from their customers and provide the best solution. Use the following methods to get assistance from the technical support team:
  • The most appropriate number to get assistance for any account related issues, please make a call at +1-800-827-6364 and +1-866-885-5117(Espanol).
  • Password Reset: To reset the password, contact the technical support team at +1-800-827-6364 from Monday -Friday 8:00 AM - 1:00 AM, Saturday - Sunday 8:00 AM - 10:00 PM ET.
  • Recover A Forgotten Username: To recover a forgotten username, you are requested to go through the mentioned link and follow the steps provided there.
  • Live Support: AOL has provided live support for paid members only.
  • TTY Support: Call +1-800-759-3323 Monday through Friday from 8 :00AM until 10:00 PM ET, but first make sure you have a TTY device.


There are a lot of ways that you can use to pay your AOL bill. These billing methods are mentioned below:
  • Pay By Mail: Send your outstanding balance through check or money order to AOL Billing Operations & Services Dept. # 5627 P.O. Box 65101 Sterling, VA 20166.
  • Pay By Phone: To pay your outstanding amount by phone, you are requested to speak with the customer service advisor by calling at +1-800-827-6364.
  • By Chat: If you are a qualified member, you can reach through contact us and set up a live chat, available 24 hours a day, seven days a week.
  • View Bill: Go through My Account, sign in with authorized username and password, and click on MY Wallet to view your bill payment.
  • Other Methods: In addition to above mentioned methods, you can also make your payment using your credit or debit card.

AOL Desktop Gold

AOL Desktop Gold is software for a desktop that is a user-friendly and essential pathway for the technology world. AOL Desktop gold can be used to send an email to friends and family, browse the internet, play games, chat, or more. Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology. The main features of this software are enhanced speed and security.
  • Download: Go through the mentioned link and follow the steps to download and install AOL Desktop Gold.
  • Additional Support: Go through AOL Desktop Gold to know about features, benefits, installation process, etc.
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