Consolidated Communications: Tech Support, Email Support, Pay Bills, Mankato Phone Number

Consolidated Communications

Headquartered in Mattoon, Illinois, United States, consolidated communications is broadband and business communications provider. Consolidated communications was found by Dr. Iverson A. Lumpkin in 1894 as Mattoon Telephone Company. The company provides internet, voice, cloud and IT services to business customers and TV, phone, and home security services to residential customers. The main services provided by consolidated communications are:
Business Customers: Data & Internet, Voice, Hosted & Managed, Cloud Services, Security Services, IT Services, Wholesale Services.
Residential Services: TV, Residential Internet, Residential Phone, Home Security.
Phone Number: +844.968.7224

Tech Support

Consolidated Communications provides dedicated and excellent 24/7 technical support. The company has different technical support departments for residential and business customers. You can get support regarding residential internet, Email, TV, Phone, and home security systems by visiting the residential support page available on official web page. If you are a business customer you can visit the business support page to get technical support regarding cloud and internet services. For additional information or if you are not able to solve your issues online you can call at +507-387-1151.

Email Support

Consolidated Communications has provided different email addresses for different purposes, some of important email addresses are:
Director Government Affairs: +1 936-788-7420
Senior Director Tariffs & Compliance: +1936-521-7736
Outage: +1 916-746-3324
Email: For issues regarding Outage, you can email them at

How to Pay Bills:

There are three ways through which you can make payments to Consolidated Communications i.e. Online, by phone, and by mail.
Payment Through Online Mode: To make payments through online mode you have to visit the payments page provided on the official website and log into your account, then from the main menu you have to select the payments menu and click on make payments option. Once you have clicked on make payment option the payment detail popup will appear, you have to select the account and enter the necessary details to make payment.
By Mail: You can send you payments at, Consolidated Communications, P.O. Box 2564,Decatur, IL 62525-2564
By Phone: To make payments through phone, you can call at +844.968.7224.


Consolidated Communications has one of its regional centers in 221 E. Hickory Street, Mankato, MN 56001. The Company provides Internet Service, Data Networking Service, Voice Service, TV Service, and Phone Service to residential and business customers. You can visit the Mankato office to pay your bills to upgrade your services and solve your issues. The office is open from Mon-Fri: 8 am – 5 pm, you can also call the support department by calling on 507.387.1151. By visiting the directions page you can find the driving direction of Mankato office.

How to Contact Consolidated Communications Customer Service Department?

Text Message: Send a text message to consolidated communications regarding internet or TV outage problems at contact us page.
Main Helpline: Dial +1.844.968.7224 to contact consolidated communications about general issues related to broadband or IT services.
Email Service Support: Send an email to consolidated communications at to send you queries and complaints to consolidated communications support department.
Live Chat: consolidated communications has provided live chat assistance for quick chat and support.
Answered Queries: consolidated communications has provided solution for multiple queries regarding high-speed internet, and phone related issues.
Service Hours: Mon-Fri: 8 am – 5 pm (CST)
Mailing Address(Corporate Office): Mattoon, Illinois, 121 S. 17th Street, Mattoon, IL 61938
Technical Support: +217.882.6536
Fax Number of consolidated communications: +936-788-122
Locations: Find information about different local offices of Consolidated communications by visiting the locations page provided on official site.
24 Hour Helpline of consolidated communications: +1 217.882.6536

Essential Numbers of Consolidated Communications

Corporate+800) 446-2617
Mattoon IL+1 866-989-2255
Lufkin TX+1 936-495-4430
Vermont+1 866-984-2001
Bangor Maine+1 855-666-6077
Conroe Texas+1 936-756-0611
Elk Grove+1 916-780-8000
Gibsonia+1 724-443-9600
Taylorville IL +1 217-824-9333
Portland Maine+1 855-666-6077
Internet Outage+844.968.7224
Burlington VT+1 844-968-7224
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