Department Of Human Services Illinois: Springfield, Rockford, Case Lookup, Medicaid, Human Resource Phone Numbers For Customer Service

How to Contact Department Of Human Services Illinois?

Phone: (800) 843-6154
You can seek assistance regarding case status, benefits, services and other facilities.
Service Hours: Monday through Friday: 8:00 am - 5:00 pm
Corporate Address: The main office of the company is located at 100 South Grand Avenue East Springfield, Illinois 62762
Email Support: Customers can send email queries via the online email to resolve issues and queries.


Purpose of (C-TAS) Services

(C-TAS)Computer Telephonic Assistance System is fully operational call center system. The recipients of these services include the following.
  • Clients who are lined up with assistance facility to the public.
  • Those who take care of disability persons and work from rehabilitation centers.
  • Those impaired children's who are registered in the (FAP) family assistance program.

Who Are Entitled to Receive The TANF

  • A Pregnant woman or having a child under the age of 19 lives with their parents.
  • An expectant who lives with her husband, even if they don't have any children meet the requirement for TANF
  • A person must be living in Illinois.
  • A person must be a US citizen and should meet the requirements of immigration.
  • If a person has a plan to become self sufficient.

Essential Phone Numbers of DHS Illinois

General Inquiry Number
(800) 843-6154

For Springfield
+1 217-782-0400

For Rockford
+1 815-964-3396

Department Of Human Services
+1 312-746-5400

For Case Lookup
+1 618-235-5300

For Medicaid
+1 773-292-7200
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