JCPenney Credit Card: Customer Service & Phone Number - BirdBru

JCPenney Credit Card

Phone: You can call at +1.800.542.0800 for assistance regarding the applications, eservices, payments, cancel orders, etc.
JCPenney Credit Card is a service and product offered by JCPenney Company to their customers. How to Apply(Application): Customers can apply for the credit card at any store of JCPenney either by calling at the listed phone number or through online.
Balance Inquiries: For balance queries and questions, USA customers can call at +1-800-527-4403 .

Toll Free (800 & 1800 Number)

Phone: +1.800.542.0800
To ask for the general support regarding the credit card applications and other e-services, call at above number or general number of the store +1-800-322-1189 .

Cancellation Customer Care

Phone: +1.800.542.0800
Customers can cancel their orders by calling at the listed phone number or dial +1-800-322-1189 .

How To Contact JCPenney Credit Card Customer Service Support Department?

Text Message/Contact Us: Send a text query to JCPenney Credit Card regarding the orders, card applications, e Services, benefits, and cancellation at contact us page.
Main Helpline: Dial +1-800-322-1189 to contact JCPenney about the general services and products of the store.
Email Service Support: Send an email to JCPenney at or
Live Chat: JCPenney Credit Card has offered live chat support for the convenience of customers.
Answered Queries: JCPenney Credit Card has provided replied answers for multiple questions payments, card benefits, account activities, credit lines, etc.
Service Hours: Monday - Friday: 07:00 am - 12:00 am eastern time & Saturday - Sunday: 09:00 am - 12:00 am eastern time.
Mailing Address(Corporate Office): 6501 Legacy Dr Plano, Texas 75024
Driving Directions: To find out the driving directions of JCPenney store in your surroundings.
JCPenney Multiple Locations Near You: You can get multiple locations of JCPenney in your nearer areas.
Technical Support: You can get technical support from JCPenney support team by calling at +1-800-527-4403 .
How To Pay: Customers can get the payment modes from the mentioned link.
How To Locate Online Store Near You: Customers can find out the nearby stores of JCPenny by following the given link page.

Mobile App Service Support

App Help: You can download the Mobile App of JCPenney from the Google and App stores.

Dialing Tips

How to Dial: Cardholders can tap the given number +1.800.542.0800 from their mobile and ask for the support regarding the card applications.

Payment Center

Phone: +1.800.542.0800
JCPenney Credit Card members can use card for billing and payment services. Cardholders can ask for JCPenney Credit Card payments by calling at the offered number or send written queries at the provided addresses.
Payment CentersAddresses
Orlando, FloridaJCPenney Credit Services, C/O SYNCB, P.O. Box 965006, Orlando, FL 32896-5006
Puerto Rico or U.S. Virgin IslandsJCPenney Credit Services, C/O SYNCB, P.O. Box 364788, San Juan, PR 00936-4788


Store Account Login: Customers can login or enroll for the JCPenney services by following the given link.
Credit Card Account Login: Card users can login or enroll for the e-services of JCPenney through the mentioned link page. Cardholders can manage accounts, change passwords or PIN, and update profile.
Payment Login: Customers can login for the bill payments through the link.
Mastercard Synchrony Login: Customers that use JCPenny MasterCard can login or enroll their accounts by following link page of Synchrony Bank.
Connect with us Facebook Twitter Linkedin