NPower: Business Free, New Customer, Emergency, Complaints, Head Office, Meter Read Phone Numbers For Customer Service

Contact NPower Customer Service Department

Text Message/Contact Us: Customers can send their queries regarding the outages, bill payments, and other emergencies via given contact us page.
Head Office Address (Corporate Office): npower Group Ltd Windmill Hill Business Park Whitehill Way Swindon SN5 6PB
Email Support: You can also use this email for any complaint
Operating Hours: Get interact with the officials for any assistance during the given hours Monday through Thursday: 08:30 AM to 05:30 PM & Friday: 09:00 AM to 05:00 PM
Report A Power Cut: Customers, who experience power cut are requested to dial 105, which is a toll-free number.
Business Free Phone: For the business connection related inquiries including stop, move, and new services, call at 0330 100 8100
New Customer Services: The new customers can contact the utility service center via calling at 0800 316 3375.
Emergency Complaints: Customers can forward their emergency requests and complaints to the utility center via calling at 0800 111 999
Meter Reading: For the meter reading inquiries, consumers need to give a ring at 0800 073 3000

Register For Priority Services
To get registered in Priority services, you need to visit this website "". After visiting the website, you need to complete the online registration form.

Benefits of Online Account
Customers can enjoy a lot of benefits such as:
  • Customers can pay bills online.
  • Customers can get text and email notifications.
  • Customers will get meter read reminders.

NPower Phone Numbers

UK Prepayment
0800 073 3000

Business 0300 Number
0330 100 8100

0845 166 3360

Meter Reading
0800 073 3000

0345 Number
0345 404 0506

Complaint 0800 Number
0800 073 3000* from a landline or mobile
0800 413 016* rom a minicom/textphone

Emergency Line Lost Gas Card and Electric key Emergency
0800 111 999

24 Hour Number
0800 111 999

Fuel Bank and Pay Bill
0800 073 3000
The telephone line is open from Monday to Friday from 08:00 AM to 08:00 PM and Saturday 08:00 AM to 06:00 PM
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