RG And E: Phone Number & Customer Service For Bill Pay

RG and E (Rochester Gas and Electric)

Phone: You can call at +1 800.743.2110 for assistance regarding the power outages, bill payments, gas leakages, etc.
RG and E (Rochester Gas and Electric) Company is a utility industry that provides new connections of power and gas services across the New York. Customers can reach out to the utility service provider for reporting outages, gas leakages, bill payments, and many other service requests by calling at the above service number or self service line number i.e; +1 800.295.7323 .

How To Contact RG and E (Rochester Gas and Electric) Customer Service Support Department?

Text Message/Contact Us: Consumers can send their service queries to RG And E regarding the power and gas connections at contact us page.
Main Helpline: Dial +1 800.743.2110 to contact RG And E about the billing and payment issues.
Email Service Support: To send your immediate requests and concerns, fill out the email us form.
Live Chat: No live chat support is provided by the RG and E (Rochester Gas and Electric) Company.
Toll Free (800 & 1800 Number): Customers can dial +1 800.743.2110 for toll-free support.
Answered Queries: RG and E (Rochester Gas and Electric) has provided helpful replies for multiple questions based on accounts, safety, smart energy programs, etc.
Office Service Hours: Monday through Friday: 08:00 a.m. to 05:00 p.m.
Customer Service Hours: Monday - Friday: 07:00 a.m. - 07:00 p.m., excluding holidays
Mailing Address(Corporate Office): 89 East Avenue, Rochester, NY 14649-0001
Driving Directions: Track the driving directions of RG and E (Rochester Gas and Electric) Company from your locality through the provided link.
RG and E Multiple Locations Near You: You can get multiple locations of RG and E (Rochester Gas and Electric) in your surrounding areas.
Technical Support: To sort out your technical issues of power outages provided by RG and E (Rochester Gas and Electric), call at +1 800.743.1701 .

Emergency Number

During life threatening emergencies, call at +911 . For gas leakages emergencies, dial +1 800.743.1702 .

Dialing Tips

How to Dial: Use your cell phone and tap the given number +1 800.743.2110 and get support for outages and other services.

Bill Payment (Pay Bill)

How To Pay by Phone: Customers can contact the billing department of Utility Company by dialing +1 877.266.3492 or call at +1 800.295.7323 and then press 2 for bill payment.
In Person (Via Mail): Consumers can send their bill payment checks or drafts at the offered address RG&E, P.O. Box 847813, Boston, MA 02284-7813.
Online Bill Payment: Customers can pay bills online through the given link.
Credit Card Payment: Customers can use credit card for bill payment.
Auto Pay Bill Payment: Customers can connect their bank account for automated bill payment.

How To Login

Customers can get access to their accounts for bill payment, change service, report issues, manage account, etc. by following the login page. New customers can register for the services of RG and E (Rochester Gas and Electric) Company at the provided link.


Phone: +1 800.743.1701
Customers can report their electricity outages by calling at the above listed phone number or dial 911 .
Report Online: Customers can report their power outages through online portal of RG and E (Rochester Gas and Electric) Company.
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