Stanley Thermos: Warranty, Return, NZ, Philippines Phone Numbers For Customer Service

Phone Number and Other Contact Details of Stanley Thermos

Phone Number: You can call at +1-800-251-4535 to contact Stanley Thermos customer support department.
Contact Us: Send your queries and questions by filling the online email form available on the contact us page.
FAQ: Get solutions to your most common queries and questions by visiting the FAQ page available on the contact us page.
Email Support:

Warranty And Returns

Warranty does not cover:
  • Warranty does not cover malfunction due to alteration of Stanley Thermos or due to any accidents
  • Stanley Thermos warranty does not cover colour finish of thermos
  • Any Wear & tear that does not interfere with the function of the product also does not cover warranty
  • Component parts of Stanley Thermos
  • If improper use and handling of Stanley Thermos

For Non-warranty and RefundStanley Thermos doest not provide refund in respect of any product if:
  • If the product is returned damaged or defect Stanley Thermos doest not provide refund
  • The product purchase should be from same country not outside of the country
  • If there is no proof of purchase.

Cancel My Order

If paying by "cheque" or "money order" and Stanley doesn't receive any payments then your order will be canceled automatically after 30 days of purchase.
You can also submit a request to cancel your order on the same day when the order was placed. If your order is already shipped your request for cancel the order may not be approved.
If the order cannot be canceled then you will get an email notification and follow the instructions given in email and submit a request to cancel your order. When you submit your return you will receive an email with instructions. Return your product to the address provided in the email with tracking and insurance.
Stanley is not responsible for stolen, lost or damaged of the product during return transit and Stanley will not refund or replace without any proof of delivery.

Stanley Thermos Customer Service Numbers

General Numbers: +1-800-251-4535

Stanley Thermos Warranty And Return Australia +613 8787 4200

Stanley Thermos NZ +64 (4) 939 6800

Stanley Thermos Philippines +011-63-4128769

Stanley Thermos Warranty UK +1-800-251-4535

USA And Canada +1-800-831-9242
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