ZTE: Phone Number, Manufacturer, Warranty, Service Center, Technical Support

ZTE Manufacturer

ZTE Corporation is a multinational Chinese telecommunication company with its headquarter at 55 Hi-tech Road South Shenzhen, Guangdong, China 518057. Its headquarter in the USA is located in Richardson, Texas. The Company mainly deals with mobile phones, smart phones, tablet computers, hardware, software and services to telecommunications service providers and enterprises.
Manufacturer: ZTE is one of the leading manufacturer company of telecommunication equipments. ZTE is one of the top five largest Smartphone manufacturers in its home market. It has a number of manufacturing units at multiple locations in the world.
Phone Number: For any assistance regarding service and products of the said company in the United States, you are requested to make a call at +877-817-1759 and +86-755-26770188 for China.

How to Contact ZTE Customer Service Department?

Contact us: Go through contact us page of ZTE and select a district and city to find assistance regarding working location of the Company.
Email Service Support
Following are contact email addresses of ZTE:
  • Whistleblower Contacts: audit@zte.com.cn.
  • Mobiles: mobile@zte.com.cn.
  • Carrier: support@zte.com.cn.

Live Chat: ZTE has provided live chat assistance in America.
Answered Queries: ZTE has provided solution for multiple queries like products, sales, partners, etc.
Service Hours
  • Customer Support: Support is available from 8:00 AM CT to 9:00 PM CT Monday through Friday and 9:00 AM CT to 9:00 PM CT on the weekends.
  • Live Chat: Monday - Friday 8:00 AM - 9:00 PM, Saturday - Sunday 09:00 AM - 06:00 PM CDT.

Mailing Address(Corporate Office)
  • China: No. 55, Hi-tech Road South, Shenzhen, P.R.China.
  • USA: 2425 N.Central Expressway, Suite 800,Richardson,TX 75080.
  • Canada: 2550 Victoria Park Ave, Suite 600, North York, ON M2J 5A9.

Driving Directions: Find directions for head offices in China, USA, Canada.
Ask a Question: Follow the link to ask a question to customer support team of ZTE.
Request for Repair: Follow the mentioned link for repair request.
Techical Support
The technical support team of the ZTE can be available on following numbers:
  • Canada: Reach the tech support team of ZTE Canada at + 001-416-753-8858.
  • China: Dial +86-755-26770000 to get assistance from technical support team in China.
  • USA: For assistance, contact technical support team at +1-972-671-8885.

Service Center: Follow the mentioned link and select the country and city to find the service centers of ZTE in USA, Australia, China, etc.


ZTE offers one year warranty on their products that cover all the cost for defects in material or workmanship. The warranty period starts from the purchasing date of the product. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product. If you found that your product has a defect in material or workmanship, you are requested to visit the store where you purchased your product with the original invoice. If seller found your product is under warranty, it will be repair free of cost, in case the seller is unable to repair or replace such Product, he will refund the purchase price for such Product. For warranty service information, please call the telephone number +1-877-817-1759 or +1-212-444-0502.


The headquarter of ZTE in the USA is located at 2425 N.Central Expressway, Suite 800, Richardson, TX 75080. The Company offers its services at multiple locations mentioned below:
  • Chicago: ZTE in Chicago is located at 8430 W. Bryn Mawr Ave. Suite 210, Chicago, IL 60631. For assistance, please make a call at +1-773-444-4161.
  • Atlanta: Call at +1-404-869-2814 or visit the office located at 3630 Peachtree Rd NE, Suite 700,Atlanta, GA 30326.
  • New Jersey: Visit the store located at 233 MT Airy Rd, Ste 202, Basking Ridge, NJ 07920 or get assistance by calling on +1 908 340 3150.
  • Dallas: +1-972-671-8885.
  • Kansas: +1-913-284-7172.
  • Seattle: +1-425-454-1359.
  • San Diego: +1-858-554-0387.
  • North Carolina: +1-(919)991-3900.
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